Help & Support

Find answers to common questions below, or reach out directly.

How do I import a recipe?

Copy a supported cooking link, open ReciReel, tap the Capture tab, and paste the link. ReciReel reads what it can and creates an editable recipe card with ingredients, steps, timing, nutrition estimates, and source attribution.

What websites does ReciReel support?

ReciReel is built for saved cooking links and videos, starting with the source families that have current proof. If a link does not work, send it to support so we can classify the source and improve coverage without overpromising.

Is my data private?

Yes. ReciReel has no ads and no third-party tracking. Your recipes stay in your account. You can export all your data or delete your account at any time. Read our privacy policy for full details.

What's the difference between Free and Plus?

Free is designed to prove the core loop: import supported recipe links, save editable recipes, and cook from clear steps. Plus is for paid features that are ready, clearly explained in the app, and managed through the App Store.

How do I cancel my subscription?

Open your iPhone Settings, tap your name at the top, then tap Subscriptions. Find ReciReel and tap Cancel Subscription. You'll keep access until the end of your current billing period.

How do I delete my account?

Open ReciReel, go to the Profile tab, scroll to the Privacy section, and tap "Delete My Account." This permanently removes your recipes, notes, source links, and account data. This cannot be undone.

Can I export my recipes?

Yes. In the Profile tab, tap "Export All My Data" to download a JSON file containing the account data ReciReel stores for you.

I found a bug or have a feature request.

We'd love to hear from you. Send an email to support@recireel.com with details about what happened or what you'd like to see.

Still need help?

Email us at support@recireel.com and we'll get back to you within 24 hours.